Privacy Policy
Privacy & Cookie Policy for Bongo Lit Last Updated: June 2025 Bongo Lit (“we,” “our,” “us”) is committed to protecting your privacy and ensuring a safe, transparent experience on our educational platform for Class 7–10 students in West Bengal. This Privacy & Cookie Policy explains how we collect, use, store, and share your information, as well as how we use cookies and similar technologies. Please read carefully. --- ## 1. Scope & Applicability *Platform Name:** Bongo Lit *Type:** Currently a website (web app); a mobile app will be launched soon. *Audience:** Students of Classes 7–10 in West Bengal (approx. ages 13–16). *Content:** Subject wise and topic wise notes, quizzes, Educational videos (YouTube embeds), AI-powered Q&A bot, blog posts, and, in future, some paid features at minimal cost. *Free Features: All primary educational content is free. *Future Paid Features: Occasional paid courses or premium modules will be introduced at a low price. --- ## 2. Information We Collect ### 2.1 Information You Provide Directly * **Email Address & Phone Number:** When you subscribe to our newsletter, request updates, or provide feedback or fill first time user form. * **Location (General):** Optional, for improving content relevance to West Bengal students (city or district level, not precise GPS). * **Feedback & Comments:** When you post blog comments or give feedback in the app or website forms. * **App Ratings & Reviews:** If you rate our mobile app on the Google Play Store. **Note: We do not require user registration or login at present. All user‐provided data is voluntary and strictly used as described below. ### 2.2 Automatically Collected Information * **IP Address:** Collected for analytics and to estimate location at the city/district level. * **Device & Browser Information:** Browser type, OS version, device model (for analytics purposes only). * **Traffic & Usage Data:** Pages visited, time spent on pages, click‐throughs—collected via Google Analytics (no personal identifiers are tied to this data). > We do not track individual user behavior beyond aggregate analytics; we do not build user profiles or track reading habits. ### 2.3 Third‐Party Data * **YouTube Embeds:** When you watch embedded YouTube videos, YouTube may collect usage data (see YouTube’s Privacy Policy). * **AI Model Usage:** Our AI Q\&A bot logs your questions and AI‐generated responses for quality improvement—but these logs do not contain personal identifiers unless you include them in your query. * **Razorpay:** If you make a donation via Razorpay, Razorpay collects your payment details (name, email, payment method) according to their Privacy Policy. * **AdSense & AdMob:** Google’s advertising cookies and identifiers may be used to deliver relevant ads. * **Google Analytics:** Anonymous tracking of traffic data (no IP addresses are linked to your identity; IPs are truncated). * **Firebase (TBD):** If we use Firebase Authentication or Firestore in the future, Firebase may collect auth tokens or usage data per their policies. --- ## 3. How We Use Your Information ### 3.1 Primary Purposes 1. **Content Delivery & Improvements:** To operate Bongo Lit, deliver free educational content, maintain the AI Q\&A bot, and improve user experience. 2. **Analytics & Performance Monitoring:** To understand how many students visit each page, which videos are most viewed, and optimize site speed and layout. 3. **Communication & Updates:** To send newsletters, app updates, future paid feature announcements, and occasional promotional offers (you may opt out anytime). 4. **Payment Processing:** To process donations securely via Razorpay (if you choose to donate). 5. **Advertising & Monetization:** To show relevant Google AdSense ads on the website and AdMob ads in the mobile app (your device identifiers may be used per Google’s policies). 6. **Support & Feedback:** To respond to your inquiries, comments, and app ratings. ### 3.2 Secondary Purposes * **Marketing & Outreach:** Occasionally sending marketing emails about new courses, premium modules, or community events. You can unsubscribe at any time. * **Legal Compliance:** To comply with applicable laws, regulations, or legal processes. --- ## 4. Cookie & Tracking Technologies ### 4.1 What Are Cookies? Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. They help us remember your preferences, analyze website usage, and provide better services. ### 4.2 Types of Cookies We Use 1. **Essential Cookies (Strictly Necessary):** * Enable core site functionality (e.g., page navigation, secure areas). * Without these cookies, the website cannot function properly. 2. **Performance & Analytics Cookies:** * Google Analytics: Collects anonymous data about page views, session duration, bounce rate, etc., to improve site performance. * We do not use any cookies to identify you personally. 3. **Advertising & Monetization Cookies:** * Google AdSense: May set cookies to deliver relevant ads based on aggregated, anonymized browsing behavior. * In the mobile app, AdMob may collect device identifiers for ad targeting. * **Note:** We do not sell or share your personal data with advertisers—data is used by Google per its own policies. 4. **Optional Functional Cookies:** * If you choose to receive newsletters, a cookie may remember your “Subscribe” preferences. ### 4.3 Managing Cookies * **Browser Settings:** You can set your browser to refuse or delete cookies. However, some website features may not work without cookies. * **Analytics Opt-Out:** Install the Google Analytics Opt-Out Add-on if you wish to block Google Analytics from collecting data. * **Ad Preferences:** Visit Google’s Ad Settings to control personalized advertising. --- ## 5. How We Share Your Information ### 5.1 Service Providers & Partners We may share your information with: * **Google Analytics & AdSense/AdMob:** For analytics and advertising purposes. * **Razorpay:** For donation processing. Your payment details are securely transmitted to Razorpay. * **AI Model Providers:** For Q\&A functionality. We send your questions (without personal identifiers unless included) to the AI model; responses come back to display on Bongo Lit. * **Hosting & Infrastructure:** Our hosting provider processes data to keep our website running. > All third parties are contractually obligated to protect your data and only use it for specified purposes. We do not sell your personal data to any third party. ### 5.2 Legal Requirements * We may disclose information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect rights or safety, or prevent fraud. --- ## 6. Data Retention & Security ### 6.1 Data Retention * **Anonymous Analytics Data:** Retained up to 26 months in Google Analytics (default setting). * **Email & Contact Info:** Retained as long as you remain subscribed. * **Donation Records:** As per Payment Gateway policy and applicable tax laws (typically 3–7 years). * **Feedback & Comments:** Retained until you request deletion. After these periods, data is either anonymized or securely deleted. ### 6.2 Data Security Measures * **Encryption:** All data transmitted to/from Bongo Lit is protected via HTTPS/TLS encryption. * **Secure Storage:** We store personal data (email, phone) in encrypted databases. * **Access Controls:** Only authorized personnel have access to user data. * **Regular Audits:** We periodically review security practices and update as needed. Despite our best efforts, no system is completely immune to breaches. In the rare event of a data breach, we will notify affected users and authorities as required by law. --- ## 7. Children’s Privacy * Bongo Lit is designed primarily for students aged 13–16 (Classes 7–10). * We do not knowingly collect **personal information from children under 13**. * If a child under 13 provides personal information (e.g., email), a parent or guardian may request deletion by contacting us at Bongolit.info@gmail.com . * Commenting or feedback is open to students 13 and older. We encourage parental supervision when minors use the platform. --- ## 8. Your Rights & Choices ### 8.1 Access & Correction * You may request a copy of the personal data we hold about you (email, phone) by contacting `Bongolit.info@gmail.com`. * You can correct or update your contact information by replying to any email we send you, or via the “Unsubscribe” link in newsletters. ### 8.2 Deletion (“Right to be Forgotten”) * You may request deletion of your personal data (email, phone). We will erase your data from our systems, except as required for legal or tax record‐keeping. * To request deletion, email `Bongolit.info@gmail.com` with subject line “Data Deletion Request.” ### 8.3 Opting Out * **Newsletter & Marketing Emails:** Click “Unsubscribe” in any promotional email footer or email `Bongolit.info@gmail.com`. * **Cookie Preferences:** Manage via your browser settings or use the Google Analytics Opt-Out add-on. * **Ad Personalization:** Visit Google’s Ad Settings to opt out of interest‐based ads. --- ## 9. Cookie Policy Summary We use cookies for essential site functions, analytics (Google Analytics), and ad delivery (Google AdSense/AdMob). No personal data is sold or shared. You can disable cookies in your browser, but some features (e.g., newsletter signup) may not function properly without them. --- ## 10. Third-Party Links & Embedded Content * **YouTube Embeds:** When you click “Play,” YouTube may collect your viewing data per its Privacy Policy. * **Blog Comments:** If you leave a comment, your name and email (if provided) appear publicly, but are not shared with third parties. * **External Links:** We link to reputable resources. We are not responsible for their privacy practices; please review their policies separately. --- ## 11. Future Paid Features * In the future, certain premium modules or courses may require payment. At that time, we will update this policy to describe additional data (e.g., payment details) collected and processed. * Our Refund Policy and Terms & Conditions will also be updated when paid content is introduced. --- ## 12. Updates to This Policy We may revise this Privacy & Cookie Policy from time to time. When we do, we will post the updated version with a new “Last Updated” date. Your continued use of Bongo Lit after changes signifies your acceptance of the revised policy. --- ## 13. Contact Us If you have questions, concerns, or requests regarding this Privacy & Cookie Policy, please email us at: > Bongolit.info@gmail.com You may also write to us at: Pirtala,Lalgola,Murshidabad,West Bengal,IN,742148 Near station Road, beside Jama Masjid --- Thank you for trusting **Bongo Lit** with your educational journey. We are committed to safeguarding your privacy and providing a secure, transparent learning environment.
Thanks!